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Privacy Policy

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About this Privacy Policy and Statement

This privacy policy statement applies to website, mobile app located at https://www.ottigo.com owned and operated by Ottigo Sdn Bhd (Company Number: 1301254-W (201801039223) (hereinafter referred as “Ottigo”, “we”, “us”).

 

By viewing and accessing Ottigo, you shall be deemed to have accepted this Privacy Policy Statement ("this Statement"). If you do not accept this Statement, please immediately discontinue your viewing to Ottigo.

 

We reserve the right to change the contents and/or services offered on Ottigo including this Statement at any time, at our sole discretion, and without giving any notice. By your continued use or accessing Ottigo, you shall be deemed to have agreed to and accepted the changes in this Statement. You are advised to periodically review this Statement for changes.

 

In addition to this Statement, specific privacy provisions may apply to certain sections of Ottigo. These specific privacy provisions must be read together with this Statement. In the event of any inconsistency between this Statement and the specific provisions, the specific provisions shall prevail.

 

For the purposes herein, all words and expressions shall have the same meaning as in the Terms & Conditions, except where otherwise expressly stated.

 

Collection of Personal Information

We are committed to ensure the privacy of its users. The information collected by us about you will depend on how you use the facilities and/or services with us.

 

When you use services, the information collected will generally include but not limited to your personally identifiable information, contact details and identification numbers. This information is necessary for us to provide the services. Personal information provided by you shall be used as enrolment information for your vehicle.

 

Use and Disclosure of Information

Personal information supplied by you shall be used in providing our services. We may also use your personal information to market our products and services to you based on your interests and to mainly assist us in customising and delivering its services and products that may be of interest to you.

 

We will not use or disclose information collected about you, including information collected using cookies, other than for the purpose made known to you, a purpose you would reasonably expect, a purpose required, authorised, or permitted by or under law, or a purpose otherwise authorised by you.

You agree that we shall not disclose your personal information unless the following circumstances apply:

 

• for the purpose of processing your Instruction(s) given through any authorised mode of communication;

• when cross selling and cross servicing our products and/or services; and/or

• to any third-party service providers, contractors, agents who provide administrative, telecommunication, computer payment or securities clearing or other services to us in connection with the operations of its business. In such cases, we will require that such persons undertake to keep your information confidential.

 

Although we use reasonable efforts to ensure that third parties keep your information confidential, please be informed that we have no control over these third parties, who may or may not further disclose information to other parties and there can be no assurances that such parties will not solicit you via e-mail or otherwise.

 

Demographic or statistical information collated from any information provided by you may be divulged to any third party. Such demographic or statistical information shall be in the form of a summary or compilation of information, which is not personally identifiable.

 

If you do not wish to be solicited for products or services offered by us, please indicate accordingly when requested.

 

Your access to your Personal Information

We regard confidentiality and privacy of your information of paramount importance. Upon request, we may provide you access to the personal information we hold about you. The information will be limited to your address, occupation, age, sex, and warranty status. You can also inform us by calling us or in writing of any changes or errors in your personal information and we will update its records or correct any errors as soon as possible as to ensure accuracy and completeness of your personal information.

 

Accuracy of Information

Keeping your data and information accurate and updated is very important to us. You can help us keep accurate records by informing us of any changes. If you have reasons to believe that your records with us are inaccurate, incomplete, or not updated, please write to us. We will promptly rectify your records accordingly.

 

Employee Access

Only authorised personnel have physical access to the data repositories in limited circumstances and they are prohibited from making any unauthorised disclosure of your personal data. Employee access is only limited to authorised personnel who are fully trained in handling your information.

These authorised personnel are required to ensure the confidentiality of your information and to always respect your privacy. Employees who have access to your information will be subjected to disciplinary action should they fail to observe this privacy policy.

 

Use of "Cookies"

Ottigo may send you a "cookie". A cookie is a package of data that allows our server to identify and interact more effectively with your computer without identifying the individual users. Most current browser programmes can be configured to refuse, reject, or delete such cookies.

 

Links to other Sites

Ottigo may be linked to other web sites. In such circumstances, we are not responsible for the privacy practices or the contents of these linked sites. We advise you to read the privacy practices of those linked sites.

 

Enquiries and Complaints

You may address any queries, concerns, or complaints regarding the use of your personal information or this Statement, using the contact information provided below.

 

Contact Information:

Email: ops@ottigo.com

 

Last Update: 26/10/2024